求一篇英语范文,关于投诉的,书信格式

complaints letter example - poor service

(use letterheaded paper showing home/business address and phone number)

name and address (for example to a service manager)

date

Dear (name)

Outstanding service problem - contract ref (number)

I really need your help with this.

Your engineer (name if appropriate) called for the third time in the past ten days to repair our (machine and model) at the above address, and I am still without a working machine.

He was unable to carry out the repair once more because the spare part (type/description/ref) was again not compatible. (I attach copies of the service visit reports.)

Your engineers have been excellent as always, but without the correct parts they can't do the job required.

Can I ask that you look into this to ensure that the next service visit, arranged for (date), resolves the matter.

Please telephone me to let me know how you'd like to deal with this.

When the matter is resolved I'd be grateful for a suitable refund of some of my service contract costs.

I greatly appreciate your help.

Yours sincerely

signature

J Smith (Mrs)

Enc.

急求！！！一篇关于投诉信的英语作文

Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I'm afraid that the enclosed CD player doesn't work. It is the third one I've got to return this month.

Other than the three I've had to return recently, I've always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.

Sincerely,

Wang Hua

要写一篇英文的投诉信 以邮件的格式 麻烦专业人士告诉我格式 在线等

Dear__被投诉人_____，

I am . （自我介绍） I feel bad to trouble you but I am afraid that I have to make a complaint about_______.

The reason for my dissatisfaction is ______________（总体介绍）. In the first place，_________________________（抱怨的第一个方面）. In addition， ____________________________（抱怨的第二个方面）. Under these circumstances, I find it ___（感觉） to ____________________________（抱怨的方面给你带来的后果）.

I appreciate it very much if you could_______________________（提出建议和请求）， preferably __________（进一步的要求）， and I would like to have this matter settled by ______（设定解决事情最后期限）.

Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely

投诉人的名字

关于退书的英语投诉信

Dear Sir or Madam,

With this letter,I would like to make a complaint in connection with book How to write with good handwriting. I bought the book last week from your store.

Because of reasons of poor print quality and there are too many mistakes there. No one can learn something useful from the book I think. I have to buy a new one from the other book store and the last one is much better than yours.

Relying on the right of consumers' ,I ask you to compensate for my expenses of 40 yuan and I will give back the book if you want.

I am looking forward to your reply .

Yours faithfully,

LiMing

急求一封投诉信英文作文

Manager Li Hua

The First Department Store Dec 24, 2009

Dear Manager

I bought a mobile phone from your store. The model is SQ200. But when I try it, I found out that it didn't function, such as it can not take picture, can not send and receive SMS etc. I want to find a solution on this, either I return it back or get it replaced. I am looking forward to your early reply.

Wang Hua

December 24, 2009

亲爱的经理

我在你的商店买了一部手机，型号是SQ200，但我试用时，我发现它不能正常工作，如不能拍照、不能接收和发送短信、等等。我想要找到一个解决办法，退货或者换货。期待你的尽早回复。

王华

2009年12月24日

有关超市的投诉信英语作文

dear sir/ madam: we fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. here is the solution。

。.., if you disagree please do let us know and we will do our best to find the best solution for you. we thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect. wish you all the best yours， 。

。 对于无理取闹的客人： dear sir/madm: thanks for your letter, from which we understand the situation. we are so sorry for our imperfect service,hope you could kindly forgive us. we look forward to serving you again with more satisfied service. again please accept our sincere invitation and we will be waiting for your soon arrival. with all our best regards and wishes! yours， 。

.. 可以有很多种啦，只是给你一些小建议，希望你派上用场。 祝好运！。

英语作文范例：投诉、批评、抱怨信

英文投诉信模板Dear ______，①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place， ______（抱怨的第一个方面）. ⑤In addition， ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.⑦I appreciate it very much if you could ______（提出建议和请求）， preferably ______（进一步的要求）， and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文（Letters of Complaint）【例一】Florence Trunkemeyer College of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)【例二】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager请采纳，祝您愉快。

需要英语范文关于投诉信的和邮件还有书信

英文书信不论是商业信、社交信或朋友间的通信，依据习惯，大体都有六部分组成。

即： 信头（heading） 信内地址（inside address） 称呼（salutation） 正文（body） 结尾语（complimentary close） 签名（signature） 1.信头（heading） 英语书信的信头包括发信人的地址和发信的具体日期两部分。信头放在信纸的右上角，一般分行写出。

要先写发信人地址，再写发信的日期。写发信地址时依据从小到大的原则，即：先写门牌号码、街道名或路名，再写区（县）及所在市名称，然后是省或州、郡名称，最后再写上国家的名称。

日期的顺序是先写月份再写哪一日然后是年份。需写邮政编码，邮政编码写在城市名称后边，用逗号隔开。

信头不能越过信纸中间而写到信纸的左上面。另外需要注意的是，通常在写地址时，第一行写门牌号和街名，第二行写地区名，第三行是日期。

一般信头每行末不用标点符号，但每行中间应用的标点不可少，城区名和邮政编码之间，日月和年份之间要用逗号隔开。 信头一般不要写得太高，信头的上面要留些空白。

信头的书写格式有两种：并列式和斜列式。所谓并列式是指信头各行开头上下排列整齐。

而所谓斜列式是下一行开头较上一行的开头向右移一至两个字母的位置。如： 并列式： 6P Park Ave. New York; NY 11215, U.S.A. December 1, 1999 斜列式： 6P Park AVe. New york, NY 11215, U.S.A December 1, 1993 2.信内地址（inside address） 信内地址包括收信人的姓名称呼和地址两部分。

社交的私人信件信内地址是省略的。信内地址的位置位于信头的左下方，它的开始行低于信头的结尾行，位于信纸中央的左边。

信内地址先写收信人的头衔和姓名，再写地址，地址排列次序同信头一样。信内地址的书写格式也有两种：并列式和斜列式。

一般来讲，信头和信内地址所用的格式总是保持一致的。标点符号的使用也与信头一样。

关于信内地址对收信人的头衔和姓名的称呼一般有以下几种情况： 无职称的男子用Mr.（加姓） 已婚的女子用Mrs.（加女子丈夫的姓） 未婚的女子用Miss 婚姻状况不明的女子用MS. 博士或医生用Dr.(Doctor) 有教授职称的用Prof.(Professor) 总经理、校长、会长、总统用Pres.(President) 3.称呼（salutation） 称呼是对收信人的尊称语，自成一行，与信内地址上下排齐。在美国用“My Dear”比用“D ear”还要客气，而英国的用法恰巧相反。

对于一个陌生的人通信一般用“Dear Sir”或“D ear Madam”。另外需要注意的是称呼后面用逗号。

4.正文（body） 正文是书信的核心部分。正文的写作必须注意以下几点： （1）正文从低于称呼一至二行处写起，每段第一行向内缩进约五个字母，转行顶格。

正文 也采用并列式的写法，即每行都顶格，但段与段之间中间要空出两三行表示分段。 （2）对于非正式的书信，除客气外，没有什么一定的规则。

但究竟怎样的措辞，也应事先 想好。 （3）对于非常正式的书信，要知道开头句是很重要的。

另外，信的内容中的每个段落 ，只能有一个中心思想，这样看信的人可以清楚、明白你所要表达的内容。为了表达的清楚，还要尽可能地用短句，少用长句、难句。

段落也宜短不宜长，尤其开头和结尾两段更应简短。 （4）潦草的字同不整洁的衣服一样不雅观，书写一定要整齐规范。

拼写也不能出现错误。 对拿不准的词一定要求助于字典。

（5）凡正式的书信，我们应将该信的全部内容写在一张信纸上。若一张不够，可用同样质 地大小的信纸继续书写，但若仅多出一两行则设法排得紧些放在一张上，或平均分为两页也好。

信要写得美观大方。 （6）正式的书信，词语要庄重，决不可用俗语和省笔字。

5.结尾语（complimentary close） 结尾语就是结尾的客套语。一般写于正文下空一两行后，从信纸中央处起笔写，第一个字母大写，末尾用逗号。

结尾语措辞的变化依据情况而定，通常有以下几种： （1）写给单位、团体或不相识的人的信用： Yours (very) truly,(Very) Truly yours Yours (very) faithfully,(Very) Faithfully yours, (2) 写给尊长上级的信可用： Yours (very )respectfully, Yours (very )obediently, Yours gratefully, Yours appreciatively， 也可以将Yours 放在后面。 （3）写给熟人或朋友的信可用： Yours,Yours ever,Yours fraternally, Yours cordially,Yours devotedly， 也可以将Yours 放在后面。

（4）给亲戚或密友的信可用： Yours,Yours ever,Yours affectionately, Yours devoted friend, Lovingly yours, Yours loving son (father,mother,nephew……)， 以上各种情况 yours 无论放在前面或是放在后面都行，但不可缩写或省去。 6.签名（signature） 签名是在结尾客套语的下面，稍偏于右，这样末一个字可以接近空白而和上面的正文一样齐。

签名当用蓝钢笔或圆珠笔，不能用打字机打。签名上面可以用打字机打出所在公司单位名称，下面也可打出职位。

写信人为女性，则可在署名前用括号注明Mrs.或Miss。 签名的格式不能常变换。

如一封签G·Smith，另一封签George Smith，第三封用G·B·Smit h。男子签字前不可用Mr.、Prof.或Dr.字样。

（二）英文书信信封的写法。