质量问题索赔函英文范文
求救, 我想要索赔函的英文范文!快紧急的!拜托了!!
抱怨和索赔信函(Complaints & Claims )的目的是为了获取更好的服务,对已出现的问题求得尽快的、妥善的解决。
它通常是买方由于对收到的货物不满而书写,如:货物未按时到达;货物虽抵达,但与订单所载不同;货物有损毁现象;货物数量短缺或多余;货物质量与样品不符;服务不合理以及收费过高等,这些均是抱怨、索赔的正当理由。 书写抱怨、索赔信函时,不妨开门见山出原先双方同意的条件,然后列举事实以表示有何不满,以及为什么不满,最后提出解决的方法。
内容应明确、清楚 、有理,语气要简洁、坚决。避免使用愤怒和使对方过于难堪的措辞(除非你所抱怨的问题反复发生,且多次投诉而毫无结果)。
1) For Delay in Shipment (由于发货延迟而抱怨) Dear Sirs , The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere. Please look into the matter as one of urgency and let us have your reply as early as possible . Yours faithfully, Jorn Thomas 亲爱的先生们:我方从贵方订购的家具应于一星期前收到。不用说,发货的延迟给我方带来了很大的不便。
因此,贵方必须立即发货,否则我们将被迫取消订单,到另处订货。 请紧急处理此事,并尽快告知结果。
2) For Poor-Packing (由于包装不妥提出索赔) Dear Sirs , We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10%of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement . Sincerely yours , Jorn Thomas 亲爱的先生们:我们写信通知贵方,519号订单玩具已收到,但货物状况很不令人满意 ,故我们不得不提出索赔。经检查,我们发现有10%的货物破损,而且一些也有严重磨损现象。
很明显,这是由于包装不妥造成的。因此,我们无法以原价售出货物。
建议贵方依照发票金额给予20%的折扣,这是我们所建议降低的售价额度。如果贵方无法接受,我们将不得不退货,要求替换。
3) For Damage of Goods (由于货物损坏而抱怨) Dear Sirs, Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked . We trust you can understand that we expect the compensation for our dam aged goods . Yours faithfully, Jorn Thomas 亲爱的先生们:订单JT-8号我方于7月3日从贵处订购的玻璃器皿已于今早货运公司送到。装有货物的160个纸箱完好无损。
但当我们小心打开检查时,发现有10箱玻璃器皿严重破损。相信贵处能理解我方要求对损坏货物进行赔偿。
4) For Incomformity(由于货物不符而抱怨) Dear Sirs , On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order . As I have several customers waiting , please arrange for the replacements at once. Faithfully yours, Jorn Thomas 亲爱的先生们:三月十二日我订购了一千二百件四十二号男式衬衣。但不幸的是,今天我们收到了完全不同的货物――儿童服装。
我们想贵方一定搞错了,儿童服装是另一份订单。由于有几位客户在等货,故请贵方立即安排更换货物。
5) For Unacceptable Substitute (由于无法接受替代物而抱怨) Dear Mr .Cliff, During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sent me paper-back binding because you were out of stock on the hard-back . Fortunately ,I am still selling a few of the paper backs ,but more and more customers ask for the hard-back ones .(At least two of our competitors have this reference book in hard-back in our cities). Enclosed is my order for 75 copies of The Handy Desk Companion in hard-back . Please do not , under any circumstances ,send me anything else . I have plenty of the paper-back in stock. Very sincerely yours , Jorn Thomas 亲爱的克里夫先生:在过去的三个月中,我两次向贵方订购了相当数量的由罗伊所著的《便利的办公伙伴》一书,指定需要精装本。但。
英文索赔函怎么写
Dear xxx:
we regret to inform you that your company failed to deliver all the cloth for order No.xxx, which unfortunately resulted in the fact that we were unable to complete the scheduled garment-making work (approx. 79 peices short of the target number). Therefore we require your company to compensate us for the incomplete delivery as quickly as possible.
faithfuly, xxx
客人质量问题反馈,回复一份英文邮件
------ Forwarded MessageFrom: "Hike, Roger" Date: Fri, 29 Feb 2008 09:43:13 -0600To: Aaron Zou Cc: "Samson, Doug" , "Graham, Kenny"Conversation: Hatch cover testing results and Required Changes for a new test coverSubject: Hatch cover testing results and Required Changes for a new test coverAaron,The sample Hatch Covers provided for testing have failed the testing requirements set forth by the Association of American Railroads in the Standard S-2037-92. Pictures 006 and 007 show the damage to the cover after the failed test procedure 3.3.7. (I have attached a PDF of the failed procedure). The cover also did not have the proper Gel Coat Thickness but this was our fault because the print doesnt specify thickness. The hatch covers provided weighed 65 lbs., making the required changes may increase the weigh a little, which is okay as long as they dont exceed 70 lbs. The weight of the cover was also not on the previous drawing but it is on the revised issue. We also had one issue with the provided samples, the supplier did not trim them to print dimensions. We have also added this to the new drawing as we are not set up to trim these covers ourselves.We have revised our Hatch Cover drawing to reflect changes that should ensure the passing of the next samples that will be provided. The changes on the hatch cover are highlighted on the drawing so it will be easy to see what needs to changed. These changes also include some corrections of mistakes we made on the provided drawing as well as changes to ensure successful testing. I have attached a PDF file of the revised hatch cover drawing reflecting the necessary changes and I will mail three hard copies to the Shanghai Office per your request.If you or the hatch cover manufacturer have any questions please feel free to ask me via telephone or email.Regards,Roger Roger W. HikeManager Quality Assurance/SafetyChief Transportation Products 因为我自己的积分很少所以抱歉只能给这些了谢谢哦很急 最佳答案 主题:又一城:舱口盖测试结果,并要求更改为newtest封面------转发讯息从说: "加息,陆观" 日期: Fri , 08年2月29日9时43分13秒-0600 到:亚伦邹消委会: "沉信道格" , "格雷厄姆,肯尼" 谈话:舱口盖测试结果,并要求更改为一个新的考验封面主题:舱口盖测试结果,并要求更改为一个新的考验封面阿伦, 样本涵盖舱口规定的测试未能通过测试提出的要求,由美国铁路协会在标准的S - 2037 - 92 。
图片006和007显示损坏封面后,未能测试程序3.3.7 。 (我附上一个PDF的失败程序) 。
封面,也没有适当的胶衣厚度,但这是我们的错,因为打印并未具体厚度。 舱口涵盖提供权衡65磅,作出必要的变化可能会增加重量小,这是好了,只要他们不超过70磅。
重量为封面,也没有对过去的绘画,但它是对修订后的问题。我们也有一个问题,与所提供的样品,供应商没有削减他们打印尺寸。
我们也加入了这个新的绘画,因为我们没有成立剪除这些涵盖了自己。 我们修改我们的舱口盖制图,以反映变化,应确保合格的样品明年将提供的。
这个变化对舱口盖是突出了对绘画,所以将比较容易,看看有什么需要改变的。这些变化,其中也包括一些更正的错误,我们就提供了借鉴,以及修改,以确保成功的测试。
我有一个特殊的PDF文件的修订舱口盖绘画反映了必要的改变,我会邮寄给3个硬拷贝向上海办事处每你的要求。 如果你或舱口盖制造商有任何疑问,请随时向我提问透过电话或电子邮件。
问候, 罗杰罗杰总统加息经理品质保证/安全首席运输产品分享给你的朋友吧:人人网新浪微博开心网MSNQQ空间对我有帮助0。
以“My problem”为话题的英语范文
Im Lily and I am learning in NO.1MIDDLE SCHOOL .I have some problems about study . I listened to the teacher carefully and took notes in every class but after school I couldnt do the homework well and was weak all of the subjects . I often failed the exams though I did my best . Now I am very nervous and afraid of study , even I want to give up learning . What should I do ? Could you help me ? Thanks .。
英语作文Scienceandlife总之看质量~
With the highly development of technology,the science has changed our life.Since Im a store owner,not only the shop assistant is necessery,but also the computer can help me a lot.It can count the total amount of clothes,and add up the daily sales numbers quickly.Totally,the computer runs faster than human brains.If we can learn the computer skills well,it can save us time and money.自己写的,随便看看.。
英语翻译1.请你说说你的优点和缺点?2.你能说说你在工作上遇到的最
1 Could you please tell me your advantage and disadvantage?2 whats the most difficult thing in your career?3 could you please give me an example about how you succeed in solving a problem at work?4 why do you choose to leave the company you are currently working for?5why do you want to join our company?不是很明白你的意思,既然有了这些比较正式的说法?还要怎么翻译呢?.。