处理投诉的英文范文
以处理投诉为话题的英语作文100字左右
Dear xxx,
I bought one xxx mobile phone from your site on June 1st.And you promised that the phone was the best in your shop with the latest functions.You also guaranteed that it had one year warranty.But you know what?The phone didnt work one week later without any damages.
I dont want to complain too much here.What I want is a new replacement.
Wait for your quick and proper response.
Thanks and regards,
xxx
怎样写“如何处理客户投诉”的英语作文?
无论在西方还是东方,懈怠工作的人到处都有。
那么在商务活动中如果我们遇到了这样不负责任的工作人员的话,我们应该怎么办呢?通常来说,直接了当地向对方提出质疑是解决问题的上策。我们可以这样向对方提问:I have a query… 我有一个问题。
。Is the contract ready yet?请问合约准备好了吗?Have you sent that order yet?请问你将订单送出了吗?We seem to be missing the June payment.我们好象还没有收到六月份的付款。
Could you check to see if you sent the full shipment?可否请你核查一下是否发出了全部的货物?现在让我们跟着老师一起来练习以上的句型。I have a query… Is the contract ready yet?Have you sent that order yet?We seem to be missing the June payment.Could you check to see if you sent the full shipment?在刚才这部份的对话中,哈维对杰夫怠慢工作的态度很不以为然。
他向杰夫解释了为什么必须在当天完成合约的起草工作。在这种情况下我们还可以使用下列句型:Its very urgent.此事很紧急。
We needed it yesterday.其实我们昨天就需要它了。Were waiting on that T.T.我们正在等待那笔电汇。
好,现在我们跟着老师一起来练习这些句子。Its very urgent.We needed it yesterday.Were waiting on that T.T.好,练习就先做到这里。
我们继续学习对话的内容。哈维没有接受杰夫懒散的工作方式,要求他必须要在限期之前完成合约的起草工作。
哈维说:Harvey: So Ill expect it on my desk by four.哈维: 所以我要在四点钟以前收到这份文件。在为对方设定最后期限时我们还可以使用下列句型。
Well need it by the weekend.我们需要在周末之前得到它。We can give you only two more days.我们只能再给你两天的时间。
请跟着老师一起来练习这些句子。Ill expect it tomorrow.Well need it by the weekend.We can give you only two more days.从对话中我们可以看出,杰夫最初并没有认真对待起草合约的工作,最后哈维不得不对他下了最后通牒。
哈维说:Harvey: If you cant do it, Ill have to outsource.哈维: 如果你做不了,那我只好请外面的人了。给对方下最后通牒不是一件愉快的事情,但有时却不得不为之。
在这种情况下,我们还可以使用下列句型。If you are unable to move on this, well have to cancel the order.如果你不能对此采取行动的话,我们就不得不取消订单了。
Im afraid well have to look elsewhere unless you can deliver.除非你能送货的话,否则我想我们必须要另找出路了。好,现在请跟着老师练习这些句子。
If you cant do it, Ill have to outsource.If you are unable to move on this, well have to cancel the order.Im afraid well have to look elsewhere unless you can deliver.。
如何用英语处理客户投诉
首先你要读懂顾客投诉的点在哪,比如不满意产品哪些地方。
再了解问题之后,尝试为客户解决问题。
最后,希望得到理解,~最后给一篇范文~
Dear Mr. Wang,
My name is Wu Gang, the General
Manager from The First Super Store. First of all, I would like to say sorry about your new phone and thank you for telling us about these problems.
As far as your SQ200 cell phone is concerned, I suggest that you return it back to our store and we will give you another one. The charge will be all on us. In order to express our regrets, we plan to send you a gift card. I promise the new cell phone is going to be perfect!
Finally, we are sorry again and hope you will like the new cell phone! If you have any questions, please feel free to contact me. Have a good day!
Sincerely, Wu Gang.
以处理投诉为话题的英语作文100字左右
Dear xxx,I bought one xxx mobile phone from your site on June 1st.And you promised that the phone was the best in your shop with the latest functions.You also guaranteed that it had one year warranty.But you know what?The phone didnt work one week later without any damages.I dont want to complain too much here.What I want is a new replacement.Wait for your quick and proper response.Thanks and regards,xxx。
急求英语作文 投诉信
投诉信1(严重)I write this letter to you to I write this letter to you to make some complaints about the terrible treatment I have experienced. _____There s something wrong with it. That makes me extremely unhappy. I think your store should take full responsibility. As my rights were severely violated, I hereby demand _____to pay for my loss. As the Consumers Right Law states, I want an additional compensation. Apart from this, I require serious apologies. And considering the seriousness of the matter, I withhold my right to sue_____if my demands are not properly handled. I insist that you give me a satisfactory reply.Look forward to your reply.Sincerely yours,投诉信2(轻微)Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you. Write a letter to the Accommodation Officer at the college and:1) ask for a new room next term, 2) you would prefer a single room,3) explain your reasons.Dear Sir or Madam: I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommates inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution is for me to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely,Li Ming(128)。
求英语投诉信作文
Dear Sir or Madam,
Im writing to let you know about the poor quality of washing machine and the poor level of service provided in your store. Two months ago I bought a washing machine from your store and I like it very much. However, it was broken in less than a month, I send it for repair,but the service staff said that the fault was my own and refused to repair it. Needless to say, such a way of dealing with customers is unacceptable.Would you please let me know whether or not you can send a replacement set to me or I request for get back my money? I hope that my problem will get your礌讥辟客转九辨循玻末 kind consideration.
Yours faithfully
XiaoYou
英语作文投诉信 急救
Dear Sir/Madam
We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578 (商品编号,随便改)
From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr. Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.
If it is found that our selection faulty, then you can most certainly rely on us to replace the materials. In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom
你名字的落款。
是对货物的质量问题的投诉信。希望对你有帮助。
求一篇英语投诉信,300字…急!
王华在第一百货商店买了一部SO200的手机,使用不久后,就不能发短信和照相了。希望第一百货商店可以换一部新手机,或者全额退款。
Dear Sir or Madam, I am a customer who bought a SO200 type cell phone from your company several days ago. I am afraid I really must complain about the quality of this product. After using the cell phone for two days several problems have been found. First, the cell phone could not send text massages any more. If I sent massages, it would suggest that there were some problems with the cell phone, which have made a lot of trouble to me. Second, the camera couldnt work as well as before. As soon as I took pictures, it would turn into black color and there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles. I have gone to your company to explain the problem twice. But because of some reason, the problem has still not been solved. I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement. Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future.
Sincerely Yours,
Ruby Smith