一、商务英语道歉信

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

二、英文道歉信

道歉信（Letters of Apologies） 道歉信是写信人对未尽之事向收信人表示歉意。

语言要诚挚，解释的理由要真实，不要显出丝毫虚情假意，从而使收信人理解，并达到最终谅解。 【例一】 December 15, 2000 Dear Mary, I am very sor ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine o'clock in the evening did I come back. You must have been disappointed by my absence. I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time. Yours truly, Xiao Cheng 【例二】 Oct. 31, 2000 Dear Mr. Clark, I would like to express my apologies for not being able to keep our 9 o??clock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies. Li Xiaomei(Signed) 【例三】 Sep. 25, 2001 Dear Sirs: Thank you for your letter concerning Mr. Pennington??s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn??ington if he could be in Beijing after that date. We look forward to hearing from you. Yours faithfully, Tang Ying(Signed) Assistance 【例四】 March 14, 2001 Dear Mr. Li: I am sorry that I must apologize for not being able to help you when you asked me to give you a letter of introduction to the director of the National Institute of oncology of my country. Unfortunately I didn??t see Director Tom Carter of the National Institute of oncology those days and I had no chance of mentioning your name to him. Because he was in a hospital. I will certainly mention you if I happen to run into him. I hope you will do well in your research work. Yours sincerely, E.S.Jones(Signed) 抱歉我不知是哪个，自己找吧：-）。

三、商务道歉,英语,中文翻译英文

Excuse me! I am the customer manager of XXX Company. I would like to express to you my deepest apology on behalf of my company for our operator who didn't communicate the packing requirements with the customers in time for the sake of negligence which caused that the goods couldn't be hitted tray before the shipment date of the warehouse. The operator has been dismissed as soon as we know what happened. We assure you that such working mistake will not happen again and our company will undertake the relevant responsibility and fees in case that the goods cannot be hitted tray and transported as required.

我是从事外贸业务的，不知道这个答案你满意不？

四、商务英语写作04019自考 道歉信

Dear_____,

I am writing this letter to express my apology that ______________. I feel terribly sorry about this.

once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

______

五、无锡商务英语学习：英语中道歉怎么说

商务英语算是现在热门的一个行业，商务英语的特点在于以适应职场生活语言为目的。

涉及到职场方方面面的知识。那么我们是否真的应该学好商务英语呢？对于现在这个高速发展的社会，英语对于我们来说是非常重要的。

因此，环际认为，学习商务英语是非常重要的。那么很多人都在担心，是否有大家说的那么好呢？这个需要从以下几个方面考虑： 1、自己是否喜欢学习商务英语。

很多事情都是从兴趣开始的，如果没有兴趣的话，在怎么努力，都是学不会的。 2、自身的英语情况。

如果自己的英语条件好的话，那么学习来比较简单，如果自身的情况不是很好，学起来可能艰难，但这个情况是相对的。 3、身在职场。

如果你是一个职场中人，还是身在外企，那么学习商务英语就是非常有必要的。商务英语不仅是学习职场中的英语，最重要的是学习职场中的事物，例如人际交谈、处事方式等等。

希望以上的回答能对你有帮助。

六、英语道歉信,80字左右,注释汉语

POLOGY

道歉信

November 30, 1998

Dear Mr. Smith:

尊敬的Smith先生：

There are secretaries who always know the right things to say. There are secretaries who always say the right things at the right time. This letter does not come from one of them. It comes from one who has made a serious mistake due to inexperience and who is deeply embarrassed by her bad judgment.

有些秘书总是知道什么话该说，什么话不该说。有些秘书总是知道什么时候说话才恰如其分。但这封信不是出自这样的秘书。这封信来自一位由于缺少经验而犯了个很严重错误的人。她为她的错误判断感到惭愧。

Last week while you were on a business trip to Guangzhou, I received a call from a certain1 Mr. Swinehart asking your whereabouts2. I shared the information with him as well as you business schedule immediately following your Guangzhou trip. It was after the fact3 that I realized you had sent us a note asking us specifically not to reveal your itinerary4 to strangers. If I had had that note in mind, I would never have said what I said to Mr. Swinehart. That's not an excuse, and it's not an explanation either. I am sorry I blundered5.

上周，当您去广州出差时，我接到Swinehart先生的电话，询问您的去向。我告诉了他您去广州的商务时间表。后来我才意识到您曾留短信，要求我们不要将您的行程安排告诉陌生人。如果我还记着那条短信，我是不会告诉Swinehart先生那些事的。这不是找借口，也不是想解释什么。我对自己所犯的错误表示抱歉。

From now on, I will pay more attention to what I do and, particularly, to what I say to strangers. Please do forgive me for the damage my words may have caused you.

从今以后，我将更加注重我所做的每一件事，特别是对陌生人说的话。请原谅由于我说的话而可能给您带来的麻烦。

七、商务英语道歉信 假如我找mr.smith星期五谈生意,可是我经理要我去

Dear Mr. Smith,

First I wuold like to express my sincere apology to you. We had dated to talk about business on this Friday; but my manager told me to Beijing on bisiness and I can not come until next Friday. I am so sorry that we have to delay our talk. Hope this change will not influence on your work and sincerely express my sorry again.

best wishes.

yours, XX